Rating Training and Certification Program

Resort Rating Specialists is the only nationally recognized company that evaluates vacation rental properties or that will set up an in-house system and train your staff. We have spent over twelve years developing and constantly improving our rating system. Resort Rating Specialists Rating System makes it easy, objective, and consistent to your staff and homeowners.

5 REASONS YOU SHOULD RATE YOUR PROPERTIES

• A clearly defined rating system allows reservationists to speak easily about the properties and book them more effectively
• Guests will be assured of renting the quality they expect
• Greater consistency for guests can mean fewer complaints
• Owners and staff will be better informed of the latest industry trends
• Improved communication with owners.  Owners will know the improvements that are necessary to remain competitive

The old method of walking through your properties and casually assigning a rating just doesn’t work anymore. The market has become so sophisticated that it’s impossible to be effective without written furnishing standards. Without written standards it’s difficult to hold owners to any standard and easy to make subjective judgments about the quality of a property.

Whether you provide in-house training, send your staff to a seminar, or attend a Webinar, ongoing staff training is critical to stay on top of industry trends and abreast of improvements being made in more expensive markets. The trends filter down from the hotel industry and it’s critical to keep your homeowners informed so that they can budget and make the appropriate investment in the properties. So ask yourself if you have positioned your staff in the best way to increase the value of your properties and ultimately your revenue.

In-House Training Program — 3 and 5 Day Programs

We can help you set up a rating system or improve your current system. We will train your staff on the latest trends for evaluating vacation rentals and provide information for preparing professional reports for owners. Package includes staff training at your location, supervision, and follow-up.

Our Training programs provide a substantial savings over the cost of the ratings and are the most cost effective way to improve your inspection/rating system. Our training includes all of our rating materials, information on the latest industry trends, rating systems, standards, procedures, and motivating owners. The 3-day session is best for companies that have some experience evaluating properties.  The 5-day program is more comprehensive and allows extra time to practice.

Seminars  

We also conduct 3-day Intensive Rating Seminars to train multiple companies on our rating system and procedures. Seminars are held at various resort locations and include all of our rating materials outlined in the In-House Training.  Attendance is limited so sign up early!

Certification

Each staff member that satisfactorily completes our training course receives a Training Certificate and the company will receive Resort Rating Specialists Membership Plaque to assure guests and homeowners that you are committed to providing quality vacation properties

Please see our Frequently Asked Questions (FAQs) or Contact Us for further information.